It's arrived! Now you need to set up your Messenger so that you can start sending messages!
Watch Pete, one of our founders, showing you the basics - and see more detail below the video.
If you haven't already, please download the Karri App and create a Karri Account before completing this step
Charging your Karri Messenger
Before you turn on your Karri Messenger you should charge it using a USB-C cable for at least 4 hours.
Turn on your Messenger
Turn on the Messenger by pressing and holding the power button for two seconds.
Using your Karri Messenger
From navigating Chats to using the torch, you can find what all the buttons do here:
Pairing your Karri Messenger
The first time you log in to the Karri App, you'll be prompted to pair a Messenger, but you can also find this option by tapping the Karri menu and then tapping the '+'.
Next, you'll be asked to scan the QR code on the back of your Messenger via your phone camera (you may need to give the app permission to access this). You can also enter the 15 digit code manually, if you'd prefer.
Once you've done this, you need to select a name for your Karri Messenger (you can add a photo too!) before moving to the next step.
You'll now have the option to enter your membership code or purchase a new membership (if you already activated a membership that isn't linked to a Messenger, you'll have the option to use this instead). If you want to move your membership from another Karri Mesenger, you'll need to delete the old one from the app first.
Complete this step or select 'Continue with Wi-Fi only' if you only want to use your Karri Messenger at home. You can add a membership later via the Karri menu.
Please note:
Choosing not to activate a membership will mean that your Messenger will not work on the mobile phone networks. You won't be able to track the Messenger and it won't receive messages without a membership, unless it is connected to your WiFi.
Next, follow the instructions to set up your WiFi connection. If your phone isn't currently connected to the WiFi router that you would like to connect your Messenger to, you can skip this step and return to it later, once you're on the correct WiFi. Instructions on how to do this can be found here.
Connecting to WiFi is highly recommended for when at home as it will improve the battery life drastically and allow the Messenger to update automatically when needed.
Sharing your Karri Messenger
If you would like someone else to be able to view the location of your Messenger you can give them permission via the Karri menu. Only the person that first sets up the Karri Messenger can view the location initially.
First, add the person you would like to give permission as a contact. Instructions on this can be found here.
Open the Karri menu and select the Messenger that you would like to share. Scroll down to 'Permissions', tap the drop-down arrow and then 'Manage Permissions'. Select the contact you would like to give permission to and then tap 'Done' in the top right corner.
If you ever want to remove permission, you can do this via the same menu.
Added users will only have access to the location and status of the KARRI. Simply being part of a chat does not automatically provide location access — the parent must explicitly grant it through the Karri menu.