How do I sign up for a Karri Membership?
You can purchase your Karri Membership directly via your Karri App when you pair your Karri Messenger. If you purchased on our website when buying your Messenger, you can activate the membership via the App when you pair the device or at a later date. Click here for instructions.
What does a Karri Membership include?
You need a membership for your Karri Messenger so that it can send and receive messages away from WiFi, and for you to track it in the Karri App.
The Karri Membership includes all the data you need, and our integrated SIM cards will always connect to the network with the best coverage. Membership plans are available in three affordable tiers: Basic (UK only), Premium (UK and EU), and Premium+ (Global), allowing you to choose the plan that best suits your needs.
Click here for more details on memberships.
Can I cancel my Karri Membership?
Our monthly memberships can be cancelled at any time. You will also have the option to pause your membership if you know you won't be needing to use your Karri for a certain month. Canceling auto-renewal does not result in immediate termination of the service; instead, it prevents future renewals while keeping the service active until the end of the already paid period.
Annual memberships cannot be cancelled, but auto-renewal can be switched off.
Does deleting my Karri account cancel my subscription?
Deleting your Karri account does not automatically cancel your subscription or stop auto-renewal. To avoid future charges, you must cancel your subscription separately. Canceling auto-renewal on an annual membership ensures that the service continues until the end of the prepaid term, after which no further charges will occur.
Can I gift a membership to someone else?
If you want to gift a membership, please ensure to only purchase one membership during that transaction. If you purchase more than one membership at once, you will not be able to gift one of them to someone with another account.